CJ-2026-1677 - BANK OF AMERICA, N.A. v. SUSAN E LOFTIN

What's This Case About?

Let’s be real: we’ve all gotten a little too comfortable with the idea that credit cards are free money—until the bill comes. But few of us expect to wake up one morning and find out that a single credit card statement has ballooned into a $25,000+ monster that takes 31 years to pay off if you only make the minimum. And even fewer of us have Bank of America showing up in court, demanding that amount like we personally offended their entire board of directors. But that’s exactly what happened to Susan E. Loftin of Oklahoma City, who now finds herself on the wrong end of a lawsuit over a Visa Signature card she apparently forgot to pay.

Now, before you start picturing Susan as some high-rolling Oklahoma socialite zipping around in a Tesla and sipping $200 bottles of Napa Cab, let’s take a breath. There’s no evidence she bought a yacht or funded a secret life as a competitive armadillo racer. What we do know is that Susan had a Bank of America credit card with a $29,500 credit line, and at some point, she maxed it out—quietly, steadily, and without any dramatic splurges listed in the filing. The last statement we see, dated June 28, 2025, shows a balance of $25,448.10, all from purchases and interest. No new charges. No mysterious wire transfers. Just… debt. The kind that creeps up like mold in a bathroom you haven’t cleaned in six months.

Susan’s account was charged off—basically, the bank gave up on collecting—on June 30, 2025. That means she hadn’t made a payment since December 10, 2025, which is already a red flag. You don’t just forget to pay a credit card for six months unless something’s seriously wrong—like financial hardship, denial, or perhaps a deeply held belief that the card was part of a government surveillance program and paying it would validate the system. (We’re joking. Probably.) But here’s the kicker: the statement itself warns her that if she only pays the minimum each month, she’ll end up shelling out $54,482 over 31 years. That’s longer than some marriages. Longer than some careers. And yet, she didn’t pay anything for half a year. That’s not just bad budgeting—that’s a full-scale financial surrender.

Bank of America, being the cold, algorithm-driven entity it is, didn’t wait around to see if Susan would come to her senses. On February 9, 2026, they filed a lawsuit in Oklahoma County District Court, seeking $22,685.10—slightly less than the original balance, likely after accounting for some internal write-downs or fees. The bank’s legal team, Nelson and Kennard, LLP (a firm that specializes in debt collection and sounds like a 19th-century law duo from a Western), didn’t mince words. They laid out the facts: Susan had a contract, she agreed to pay, she didn’t. Boom. Breach of contract. That’s the legal version of “you said you’d pay, you didn’t, now pay up.”

And what, exactly, are they asking for? $22,685.10. Plus court costs. Plus sheriff’s fees. Plus process server fees. This isn’t just about recovering the debt—it’s about making sure Susan pays for the privilege of being sued. It’s like when your mom makes you clean the garage after you broke the TV, but with more paperwork and interest rates. Now, is $22,685 a lot? In the grand scheme of credit card debt, it’s not insane—plenty of Americans carry balances that high. But for someone in Oklahoma City, where the median household income is around $60,000, it’s a massive chunk of change. It’s two years of car payments. It’s a full year of rent in many parts of the city. It’s a down payment on a house, if you’re lucky. And now, instead of just owing the bank, Susan owes the bank plus the legal system.

What makes this case particularly wild isn’t the amount, though. It’s the banality of it. There’s no fraud. No identity theft. No dramatic spending spree on designer handbags or skydiving lessons. Just a woman, a credit card, and a slow, silent descent into financial purgatory. The statement shows no purchases—just interest piling up like snow on a neglected sidewalk. $369.81 in interest in one month. That’s not a fee; that’s a part-time job. And the APR? 17.24% on purchases, but 28.99% on cash advances. That’s the kind of number that makes loan sharks look generous.

We don’t know Susan’s story. Maybe she lost her job. Maybe she got sick. Maybe she’s one of the millions of Americans living paycheck to paycheck, one emergency away from total collapse. Or maybe she just decided, “You know what? I’m not paying this,” and went full financial anarchist. Either way, the system didn’t care. The machine kept running. The interest kept compounding. And now, here we are.

Our take? The most absurd part isn’t that someone owes $22,000 on a credit card. It’s that a multi-billion-dollar bank has to hire a law firm in Colorado to sue a single woman in Oklahoma over it. It’s that the statement literally tells her it’ll take 31 years to pay it off—and then sues her after six months of nonpayment. It’s the sheer, soul-crushing predictability of it all. This isn’t a scandal. It’s not a heist. It’s just how debt works in America: quiet, relentless, and utterly unforgiving.

We’re not rooting for Susan because she dodged her bills. We’re rooting for her because she’s a reminder of how thin the line is between “fine” and “financially doomed.” And if Bank of America thinks they’re going to get every penny of that $22,685.10, they might want to check Oklahoma’s wage garnishment laws—because last we checked, you can’t squeeze blood from a turnip. Even if that turnip has a Visa Signature card.

Case Overview

$22,685 Demand Petition

Jurisdiction

District Court of Oklahoma County, Oklahoma

Filing Attorney

Ashton Dewayne Sears

Nelson and Kennard, LLP

Relief Sought

$22,685 Monetary

Plaintiffs

BANK OF AMERICA, N.A. business
Rep: Nelson and Kennard, LLP

Defendants

SUSAN E LOFTIN individual

Claims

#	Cause of Action	Description
1

Petition Text

2,535 words

IN THE DISTRICT COURT OF OKLAHOMA COUNTY STATE OF OKLAHOMA BANK OF AMERICA, N.A., Plaintiff, vs. SUSAN E LOFTIN Defendant(s). Case No. 135 PETITION COMES NOW the Plaintiff, by and through counsel, Nelson and Kennard, LLP, and herewith alleges the following and seeks redress as hereafter delineated. 1. Plaintiff is a national banking association, which transacts business within the State of Oklahoma. 2. Venue is proper in this County, as the Defendant(s) reside(s) in this County at the commencement of this action. 3. The last four (4) digits of the Defendant’s account number, used by the current creditor as of the date of default are XXXXXXXXXXXXX9892. 4. Plaintiff’s claim arises when the Defendant(s) opened a credit account and failed to make the required monthly payments as agreed. The credit account charged off for non-payment on 6/30/25, the balance due at time of default was $25,448.10. A true and accurate copy of the last periodic statement provided to the Defendant(s) prior to charge-off is attached hereto as Exhibit 1. 5. The Defendant(s) breached the Contract by failing to make the required periodic payments. 6. As a direct and proximate result of the Defendant(s) default, the total amount of debt claimed is $22,685.10. 7. The date of the last payment made by the Defendant(s) is December 10, 2025. 8. Plaintiff seeks court costs, and for such further relief as the Court may deem proper in the premises. WHEREFORE, Plaintiff, BANK OF AMERICA, N.A. prays for judgment against the Defendant(s), SUSAN E LOFTIN in the amount of $22,685.10, plus all costs herein expended, including but not limited to, court costs, sheriff's fees, and special process server fees; and for such other and further relief as the Court may deem proper in the premises. Dated this February 9, 2026 Nelson and Kennard, LLP By: [signature] Ashton Dewayne Sears, OBA # 35737 12596 W. Bayaud Ave., Ste. 120 Lakewood, CO 80228 Phone: 866-920-2295 [email protected] Attorney for the Plaintiff EXHIBIT 1 BANK OF AMERICA P.O. BOX 15284 WILMINGTON, DE 19850 SUSAN E LOFTIN 11901 DALTON DR OKLAHOMA CITY OK 73162-1081 Account Summary/Payment Information Previous Balance $25,078.29 Payments and Other Credits $0.00 Purchases and Adjustments $0.00 Fees Charged $0.00 Interest Charged $369.81 New Balance Total $25,448.10 Total Credit Line $29,500.00 Total Credit Available $4,051.90 Cash Credit Line $4,400.00 Portion of Credit Available for Cash $4,051.90 Statement Closing Date 06/28/2025 Days in Billing Cycle 31 New Balance Total $25,448.10 Current Payment Due $620.00 Past Due Amount $4,254.00 Total Minimum Payment Due $4,874.00 Payment Due Date 07/25/2025 Late Payment Warning: If we do not receive your Total Minimum Payment by the date listed above, you may have to pay a late fee of up to $39.00 and your APRs may be increased up to the Penalty APR of 29.99%. Total Minimum Payment Warning: If you make only the Total Minimum Payment each period, you will pay more in interest and it will take you longer to pay off your balance. For example: <table> <tr> <th>If you make no additional charges using this card and each month you pay</th> <th>You will payoff the balance shown on this statement in about</th> <th>And you will end up paying an estimated total of</th> </tr> <tr> <td>Only the Total Minimum Payment</td> <td>31 years</td> <td>$54,482.00</td> </tr> </table> If you would like information about credit counseling services, call 866.300.5238. Account Service Information: www.bankofamerica.com 1.800.421.2110 Mail billing inquiries to: Bank of America P.O. Box 672050 Dallas TX 75267-2050 Mail payment to: Bank of America P.O. Box 851001 Dallas TX 75285-1001 BANK OF AMERICA P.O. BOX 851001 DALLAS TX 75285-1001 SUSAN E LOFTIN 11901 DALTON DR OKLAHOMA CITY OK 73162-1081 Visa Signature® Account# [blacked out] 9892 May 29 - June 28, 2025 Account Number: [blacked out] 9892 Payment Due Date 07/25/2025 New Balance Total $25,448.10 Total Minimum Payment Due $4,874.00 Enter payment amount $ For change of address/phone number, see reverse side. Make your payment online at www.bankofamerica.com or Mail this coupon along with your check payable to: Bank of America IMPORTANT INFORMATION ABOUT THIS ACCOUNT PAYING INTEREST - We will not charge you any interest on Purchases if you always pay your entire "Grace Period Balance", as defined in the next two paragraphs, by the Payment Due Date. Specifically, you will not pay interest for an entire billing cycle on Purchases if you Paid In Full the two previous Grace Period Balances on your account by their respective Payment Due Dates; otherwise, each Purchase begins to accrue interest on its transaction date or the first day of the billing cycle, whichever date is later. We will begin charging interest on Balance Transfers and Cash Advances on the transaction date. If you do not have an active Custom Pay Plan, your Grace Period Balance will be the New Balance Total. New Balance Total (also referred to as the "Statement Balance") is the total billed amount as of the Closing Date of a billing cycle, as shown on your monthly statement, plus any adjustments for subsequently returned payments. If you have an active Custom Pay Plan, your Grace Period Balance will be the Interest Saving Balance as shown on your monthly statement plus any adjustments for subsequently returned payments. The Interest Saving Balance is your New Balance Total minus, any balances subject to a Custom Pay Plan, plus any Custom Pay Plan payment(s) due, as shown on your monthly statement. TOTAL INTEREST CHARGE COMPUTATION - Interest charges accrue and are compounded on a daily basis. To determine the interest charges, we multiply each Balance Subject to Interest Rate by its applicable Daily Periodic Rate and that result is multiplied by the number of days in the billing cycle. To determine the total interest charge for the billing cycle, we add the interest charges together. A Daily Periodic Rate is calculated by dividing an Annual Percentage Rate by 365. HOW WE ALLOCATE YOUR PAYMENTS - Payments are allocated to posted balances. We will first allocate the amount of your payment equal to the Total Minimum Payment Due to any Custom Pay Plan Payment due, then to the lowest APR balances in turn (including transactions made after this statement). Payment amounts in excess of your Total Minimum Payment Due will be applied to balances with higher APRs before balances with lower APRs, and finally to any Custom Pay Plan balances. IMPORTANT INFORMATION ABOUT PAYMENTS BY PHONE - When using the optional Pay-by-Phone service, you authorize us to initiate an electronic payment from your account at the financial institution you designate. You must authorize the amount and timing of each payment. For your protection, we will ask for security information. To cancel, call us before the scheduled payment date. Same-day payments cannot be edited or canceled. YOUR CREDIT LINES - The Total Credit Line is the amount of credit available for the account; however, only a portion of that is available for Bank Cash Advances. The Cash Credit Line is that amount you have available for Bank Cash Advances. Generally, Bank Cash Advances consist of ATM Cash Advances, Over-the-Counter (OTC) Cash Advances, Same-Day Online Cash Advances, Overdraft Protection Cash Advances, Cash Equivalents, and applicable transaction fees. MISCELLANEOUS - Promotional Rate End Date: This date is based on a future statement closing date. If you change your Payment Due Date, this date could change. The New Balance Total which appears on this statement is not a payoff amount and may be subject to additional interest charges when you pay in full after your statement closing date. Virtual cards are the digital form of your eligible physical credit cards stored within a digital wallet. CALCULATION OF BALANCES SUBJECT TO INTEREST RATE Average Daily Balance Method (including new Purchases): We calculate separate Balances Subject to an Interest Rate for Purchases and for each Introductory or Promotional Offer balance consisting of Purchases by: (1) calculating a daily balance for each day in the current billing cycle; (2) adding all the daily balances together; and (3) dividing the sum of the daily balances by the number of days in the current billing cycle. To calculate the daily balance for each day in the current billing cycle, we: (1) take the beginning balance less any Purchases assigned to an existing Custom Pay Plan; (2) add an amount equal to the applicable Daily Periodic Rate multiplied by the previous day's daily balance; (3) add new Purchases, new Account Fees, and new Transaction Fees; (4) subtract Purchases assigned to a new Custom Pay Plan; and (5) subtract applicable payments and credits. If any daily balance is less than zero we treat it as zero. Average Balance Method (including new Balance Transfers and new Cash Advances): We calculate separate Balances Subject to an Interest Rate for Balance Transfers, Cash Advances, and for each Introductory or Promotional Offer balance consisting of Balance Transfers or Cash Advances by: (1) calculating a daily balance for each day in the current billing cycle; (2) calculating a daily balance for each day prior to the current billing cycle that had a Pre-Cycle balance - a "Pre-Cycle balance" is a Balance Transfer or a Cash Advance with a transaction date prior to the current billing but with a posting date within the current billing cycle; (3) adding all the daily balances together; and (4) dividing the sum of the daily balances by the number of days in the current billing cycle. To calculate the daily balance for each day in the current billing cycle, we: (1) take the beginning balance; (2) add an amount equal to the applicable Daily Periodic Rate multiplied by the previous day's daily balance; (3) add new Balance Transfers, Cash Advances and Transaction Fees; and (4) subtract applicable payments and credits. If any daily balance is less than zero, we treat it as zero. To calculate a daily balance for each day prior to the current billing cycle that had a Pre-Cycle balance, we: (1) take the beginning balance attributable solely to a Pre-Cycle balance (which will be zero on the transaction date associated with the first Pre-Cycle balance); (2) add an amount equal to the applicable Daily Periodic Rate multiplied by the previous day's daily balance; and (3) add only the applicable Pre-Cycle balances, and their related Transaction Fees. We exclude from this calculation all transactions posted in previous billing cycles. For the complete terms and conditions of your account, consult your Credit Card Agreement. This account is issued and administered by Bank of America. Bank of America is a registered trademark of Bank of America Corporation. ©2025 Bank of America Corporation PAYMENTS - We credit mailed payments as of the date received, if the payment is: (1) received by 5 p.m. local time at the address shown on the remittance portion of your monthly statement; (2) paid with a check drawn in U.S. dollars on a U.S. financial institution or a U.S. dollar money order; and (3) sent in the return envelope with only the remittance portion of your statement accompanying it. However, mailed payments need not be sent in a return envelope if we sent you a statement without a return envelope. Payments received by mail after 5 p.m. local time at the remittance address on any day including the Payment Due Date, but that otherwise meet the above requirements, will be credited as of the next day. Payments made online or by phone by 11:59 p.m. ET will be credited as of the date they are made. Credit for any other payments may be delayed up to five days. Cash payments made with our tellers will only be accepted with valid identification. No payment, including those marked with paid in full or with any other restrictive words, shall operate as an accord and satisfaction without the prior written approval of one of our senior officers. We process most payment checks electronically by using the information found on your check. When you provide a check as payment, you authorize us to use information from your check to make a one-time electronic fund transfer from your account (or process it as a check or paper draft). When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment. Checks are not returned to you. If you have authorized us to pay your bill automatically from your savings or checking account with us, you can stop the payment on any amount you think is wrong. To stop payment, you must contact us at least three business days before the automatic payment is scheduled to occur. Change of Address/Phone number: Online at www.bankofamerica.com Please do not add any written communication in this space. Transactions <table> <tr> <th>Transaction Date</th> <th>Posting Date</th> <th>Description</th> <th>Reference Number</th> <th>Account Number</th> <th>Amount</th> <th>Total</th> </tr> <tr> <td colspan="4">Interest Charged</td> <td colspan="3"></td> </tr> <tr> <td>06/28</td> <td>06/28</td> <td>INTEREST CHARGED ON PURCHASES</td> <td></td> <td></td> <td>369.81</td> <td></td> </tr> <tr> <td>06/28</td> <td>06/28</td> <td>INTEREST CHARGED ON BALANCE TRANSFERS</td> <td></td> <td></td> <td>0.00</td> <td></td> </tr> <tr> <td>06/28</td> <td>06/28</td> <td>INTEREST CHARGED ON DIR DEP&CHK CASHADV</td> <td></td> <td></td> <td>0.00</td> <td></td> </tr> <tr> <td>06/28</td> <td>06/28</td> <td>INTEREST CHARGED ON BANK CASH ADVANCES</td> <td></td> <td></td> <td>0.00</td> <td></td> </tr> <tr> <td colspan="6">TOTAL INTEREST CHARGED FOR THIS PERIOD</td> <td>$369.81</td> </tr> </table> <table> <tr> <th>Total fees charged in 2025</th> <th>$195.00</th> </tr> <tr> <th>Total interest charged in 2025</th> <th>$2,087.90</th> </tr> </table> Interest Charge Calculation Your Annual Percentage Rate (APR) is the annual interest rate on your account. <table> <tr> <th>Type of Balance</th> <th>Annual Percentage Rate</th> <th>Promotional Transaction Type</th> <th>Promotional Offer ID</th> <th>Promotional Rate End Date</th> <th>Balance Subject to Interest Rate</th> <th>Interest Charges by Transaction Type</th> </tr> <tr> <td>Purchases</td> <td>17.24%V</td> <td></td> <td></td> <td></td> <td>$25,256.72</td> <td>$369.81</td> </tr> <tr> <td>Balance Transfers</td> <td>17.24%V</td> <td></td> <td></td> <td></td> <td>$0.00</td> <td>$0.00</td> </tr> <tr> <td>Direct Deposit and Check Cash Advances</td> <td>20.24%V</td> <td></td> <td></td> <td></td> <td>$0.00</td> <td>$0.00</td> </tr> <tr> <td>Bank Cash Advances</td> <td>28.99%V</td> <td></td> <td></td> <td></td> <td>$0.00</td> <td>$0.00</td> </tr> </table> APR Type Definitions Daily Interest Rate Type: V= Variable Rate (rate may vary) Important Messages When this statement was created, the account's Credit Line was in a restricted status and not available for use. You can request a copy of this statement in either Braille or Large Print by calling 800.432.1000 or going to bankofamerica.com and enter Visually Impaired Access from the home page. The Partner Rewards Program as outlined in the program rules for your credit card will be ending on June 25, 2025. If you used Partner Rewards to enroll in the Shell gas discount, you will no longer have the option to receive a Shell gas discount in lieu of credit card rewards after that date. If you are currently enrolled in the Fuel Rewards® program with Shell outside of Partner Rewards, this change does not impact that program. Statements in Spanish? We can do that for you! Call 800.432.1000 or visit your nearest financial center. Exclusions apply. Not available for Commercial, Merrill, Private Bank and Small Business accounts.