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OKLAHOMA COUNTY • CJ-2026-1405

Ford Motor Credit Company, LLC v. Jessica A. Hall

Filed: Feb 24, 2026
Type: CJ

What's This Case About?

Let’s be honest: nobody tunes in for the drama of a car loan gone sideways. But buckle up, because this isn’t just any debt collection case — this is the epic tale of a 2019 Ford Escape that somehow ballooned into a $19,371.65 legal showdown, with more fine print than a Silicon Valley startup’s user agreement and a trade-in situation so wild it could fuel a Used Car Wars reality show. We’re not even halfway through the contract and already someone owes nearly ten grand more than their trade-in was worth. If that doesn’t scream “financial horror story,” what does?

Meet Jessica A. Hall, a woman from Riverside, California, who, on December 22, 2019, decided it was time to upgrade. Out with the old — a 2017 Ford Focus with 43,714 miles on it — and in with the new: a shiny 2019 Ford Escape, fresh off the lot at Sunrise Ford Inc. in Fontana, CA. On paper, it sounds like a routine car purchase. But this wasn’t just a handshake and a set of keys. No, this was a full-contact financial event, complete with seven pages of legalese, three separate service contracts, a debt cancellation agreement, and a trade-in deficit so comically tragic it deserves its own theme music. Jessica traded in her Focus, which the dealer valued at $7,000. Sounds fair, right? Except she still owed $16,741.24 on it. That’s right — she was negative $9,741.24 on equity. The dealer agreed to pay off the old loan, folded that deficit into the new financing, and suddenly, Jessica wasn’t just buying a car — she was buying absolution from her past automotive sins. And Ford Motor Credit Company, LLC, the plaintiff in this case, is here to collect on that divine intervention.

The contract itself reads like a financial Rube Goldberg machine. The total cash price? $42,134.25. Add in fees, taxes, and a smorgasbord of optional add-ons — including a $950 service contract, a $2,540 Ford Premium Maintenance Plan, a $3,599 extended warranty from First Extended Service Corporation, and an $895 “Debt Cancellation Agreement” (because nothing says peace of mind like paying extra to maybe not have to pay later) — and the Amount Financed clocks in at $42,532. The kicker? The interest rate is a shockingly low 1.90%. Feels like a steal — until you miss a payment. And somewhere along the way, Jessica did. According to the petition, she “defaulted on the obligations required under the contract.” That’s the legal way of saying the checks stopped coming. The monthly payments were supposed to be $625.99 for 72 months, starting February 5, 2020, with a $2,000 down payment due January 19, 2020. But now, Ford Motor Credit says she still owes $19,371.65 — after “all due credits” have been applied. That means the car was likely repossessed, sold at auction, and the proceeds didn’t cover what she owed. The gap? That’s now Jessica’s problem.

So why are we in court? Because Ford Motor Credit — not the dealership, not a bank, but the automaker’s own financing arm — is demanding judgment for that $19,371.65. The legal claim is simple: indemnity for indebtedness. In plain English? “You signed a contract. You got a car. You didn’t pay. Now pay up.” They’re not asking for punitive damages, they’re not demanding the car back, they’re not even requesting a jury trial. This is a no-frills debt collection case, the kind that clogs up district courts like cholesterol in an artery. But here’s the twist: buried in that contract is an arbitration clause so aggressively one-sided it could’ve been drafted by a robot trained on late-night infomercials. Both parties agree to waive their right to a jury trial and any class action claims. Want to sue over a defective transmission? Too bad — you’re going to arbitration, alone, against a corporate legal army. And Ford Motor Credit has already lawyered up — with Love, Beal & Nixon, P.C., a firm that sounds like it belongs in a noir detective novel.

Now, what do they want? $19,371.65. Is that a lot? Well, let’s put it this way: that’s enough to buy a brand-new 2024 Ford Escape SE. Or two Honda Civics. Or a down payment on a house in rural Oklahoma, where this case is being filed — even though Jessica lives in California. Wait, what? Yes, the lawsuit is in Oklahoma County District Court, even though the purchase happened in California, the defendant lives in California, and the dealership is in California. Why? Because Ford Motor Credit Company, LLC is headquartered in Oklahoma. And their contract says disputes can be resolved “in the federal district in which you reside” — unless the creditor is involved, in which case it’s where the contract was executed. But the contract doesn’t say where it was executed. It just says “California.” So why Oklahoma? Maybe because Ford Motor Credit likes home-field advantage. Maybe because their lawyers are based there. Or maybe — and this is pure speculation — they’ve found the jurisdiction to be particularly sympathetic to creditor claims. Either way, Jessica’s now facing a lawsuit thousands of miles from home, over a car she probably doesn’t even have anymore.

Here’s the real absurdity: Jessica didn’t just buy a car. She bought a financial labyrinth. She paid nearly $7,000 in optional add-ons — more than the value of her trade-in. She agreed to a debt cancellation plan that likely wouldn’t have covered a full default. She signed away her right to sue, to join a class action, to even have a jury decide her fate. And for what? A car that, three years later, became a debt albatross. Was the Escape worth it? Did the maintenance plan save her a single oil change? Did the debt cancellation ever kick in? We don’t know. What we do know is that someone lost — and it wasn’t Ford Motor Credit. They’re not here for revenge. They’re here for business. And business is very good when the fine print is this thick.

Our take? We’re rooting for the little guy — but also, kind of, for the sheer audacity of the system. This case is a masterclass in how modern consumer finance turns a simple car purchase into a high-stakes debt trap. The real villain isn’t Jessica. It’s the contract — 17 pages of “you agree” clauses that nobody actually reads. It’s the trade-in math that lets you owe more than your car is worth. It’s the service contracts that sound helpful but mostly help the dealership’s bottom line. And it’s the quiet, relentless machinery of debt collection that turns a missed payment into a $19,000 judgment. So while we can’t root for defaulting on loans, we can root for transparency, for fairness, and for someone — anyone — finally saying, “Wait, why am I paying how much for what?” Until then, the Ford Escapes will keep rolling, the contracts will keep stacking up, and the district courts of Oklahoma will keep getting paperwork from California car buyers who just wanted a new ride — not a lifetime of debt.

Case Overview

$19,372 Demand Complaint
Jurisdiction
District Court of Oklahoma County, Oklahoma
Relief Sought
$19,372 Monetary
Plaintiffs
Defendants
Claims
# Cause of Action Description
1 indemnity collection of debt of $19,371.65

Petition Text

6,754 words
IN THE DISTRICT COURT OF OKLAHOMA COUNTY STATE OF OKLAHOMA Ford Motor Credit Company, LLC Plaintiff, vs. Jessica A Hall, Defendant. PETITION FOR INDEBTEDNESS COMES NOW Plaintiff, by and through its undersigned attorneys who hereby enter their appearance herein, and for its cause of action against Defendant alleges and states as follows: 1. Defendant executed a contract with Plaintiff relating to the purchase of collateral with the account number XXXXXXXXXXXXXXXX9859. Defendants defaulted on the obligations required under the contract. After all due credits were applied to the indebtedness owed by Defendant, there remained a balance due. 2. Defendant remains indebted to Plaintiff in the amount of $19,371.65, inclusive of credits, adjustments, interest, and fees, if applicable. An Affidavit of Account and/or contract is attached hereto and incorporated by reference. WHEREFORE, Plaintiff prays for Judgment against Defendant in the sum of $19,371.65, with interest at the statutory rate from the date of judgment, all court costs and a reasonable attorney's fee, and for such other and further relief as this Court may deem equitable, just and proper. William L. Nixon, Jr., #012804 Harley L. Homjak, #019736 Alexander M. Hall, #33900 Mariah Withington, #36309 Peggy S. Horinek, #010344 Jenifer A Gani, #021876 LOVE, BEAL & NIXON, P.C. Attorney for Plaintiff P.O. Box 32738 Oklahoma City, OK 73123 Telephone: 405/720-0565 Fax: 405/720-9570 E-Mail: [email protected] This is a Copy of the Customer Completed signed electronic form held by RouteOne LLC. 553-CA-ARB-e 7/16 RETAIL INSTALLMENT SALE CONTRACT – SIMPLE FINANCE CHARGE (WITH ARBITRATION PROVISION) Dealer Number N/A Contract Number N/A R.O.S. Number N/A Stock Number N/A Buyer Name and Address (Including County and Zip Code) JESSICA A HALL 7600 AMBER GATE PL APT #C106 Riverside, CA 92504-2653 RIVERSIDE Co-Buyer Name and Address (Including County and Zip Code) N/A Seller-Creditor (Name and Address) SUNRISE FORD INC 16005 VALLEY BOULEVARD FONTANA, CA 92335 You, the Buyer (and Co-Buyer, if any), may buy the vehicle below for cash or on credit. By signing this contract, you choose to buy the vehicle on credit under the agreements on all pages of this contract. You agree to pay the Seller - Creditor (sometimes "we" or "us" in this contract) the Amount Financed and Finance Charge in U.S. funds according to the payment schedule below. We will figure your finance charge on a daily basis. The Truth-In-Lending Disclosures below are part of this contract. <table> <tr> <th>New Used</th> <th>Year</th> <th>Make and Model</th> <th>Odometer</th> <th>Vehicle Identification Number</th> <th>Primary Use For Which Purchased</th> </tr> <tr> <td>New</td> <td>2019</td> <td>Ford Escape</td> <td>224</td> <td>1FMCU0GD6KUC04853</td> <td>Personal, family or household unless otherwise indicated below.<br>☐ business or commercial</td> </tr> </table> FEDERAL TRUTH-IN-LENDING DISCLOSURES <table> <tr> <th>ANNUAL PERCENTAGE RATE<br>The cost of your credit as a yearly rate.</th> <th>FINANCE CHARGE<br>The dollar amount the credit will cost you.</th> <th>Amount Financed<br>The amount of credit provided to you or on your behalf.</th> <th>Total of Payments<br>The amount you will have paid after you have made all payments as scheduled.</th> <th>Total Sale Price<br>The total cost of your purchase on credit, including your down payment of $0.00 is $45,071.28 (e)</th> </tr> <tr> <td>1.90 %</td> <td>$2,539.28 (e)</td> <td>$42,532.00 (e)</td> <td>$47,071.28 (e)</td> <td>$45,071.28 (e)</td> </tr> </table> (e) means an estimate YOUR PAYMENT SCHEDULE WILL BE: <table> <tr> <th>Number of Payments:</th> <th>Amount of Payments:</th> <th>When Payments Are Due:</th> </tr> <tr> <td>One Payment of</td> <td>$2,000.00</td> <td>Due 01/19/2020</td> </tr> <tr> <td>One Payment of</td> <td>N/A</td> <td>N/A</td> </tr> <tr> <td>One Payment of</td> <td>N/A</td> <td>N/A</td> </tr> <tr> <td>72 Payments</td> <td>$625.99</td> <td>Monthly beginning 02/05/2020</td> </tr> <tr> <td>N/A</td> <td>N/A</td> <td>N/A</td> </tr> <tr> <td>One final payment</td> <td>N/A</td> <td>N/A</td> </tr> </table> Late Charge: If payment is not received in full within 10 days after it is due, you will pay a late charge of 5% of the part of the payment that is late. Prepayment: If you pay early, you may be charged a minimum finance charge. Security Interest: You are giving a security interest in the vehicle being purchased. Additional Information: See this contract for more information including information about nonpayment, default, any required repayment in full before the scheduled date, minimum finance charges, and security interest. STATEMENT OF INSURANCE NOTICE. No person is required as a condition of financing the purchase of a motor vehicle to purchase or negotiate any insurance through a particular insurance company, agent or broker. You are not required to buy any other insurance to obtain credit. Your decision to buy or not buy other insurance will not be a factor in the credit approval process. <table> <tr> <th colspan="2">Vehicle Insurance</th> <th>Term</th> <th>Premium</th> </tr> <tr> <td colspan="2">$N/A Ded. Comp., Fire & Theft</td> <td>N/A Mos.</td> <td>$N/A</td> </tr> <tr> <td colspan="2">$N/A Ded. Collision</td> <td>N/A Mos.</td> <td>$N/A</td> </tr> <tr> <td>Bodily Injury</td> <td>$N/A Limits</td> <td>N/A Mos.</td> <td>$N/A</td> </tr> <tr> <td>Property Damage</td> <td>$N/A Limits</td> <td>N/A Mos.</td> <td>$N/A</td> </tr> <tr> <td>Medical</td> <td>N/A</td> <td>N/A Mos.</td> <td>$N/A</td> </tr> <tr> <td>N/A</td> <td>N/A</td> <td>N/A Mos.</td> <td>$N/A</td> </tr> <tr> <th>Total Vehicle Insurance Premiums</th> <th></th> <th></th> <th>$N/A</th> </tr> </table> UNLESS A CHARGE IS INCLUDED IN THIS AGREEMENT FOR PUBLIC LIABILITY OR PROPERTY DAMAGE INSURANCE, PAYMENT FOR SUCH COVERAGE IS NOT PROVIDED BY THIS AGREEMENT. You may buy the physical damage insurance this contract requires from anyone you choose who is acceptable to us. You are not required to buy any other insurance to obtain credit. Buyer X Jessica Hall Co-Buyer X Jessica Hall Seller X N/A Agreement to Arbitrate: By signing below, you agree that, pursuant to the Arbitration Provision on page 7 of this contract, you or we may elect to resolve any dispute by neutral, binding arbitration and not by a court action. See the Arbitration Provision for additional information concerning the agreement to arbitrate. Buyer Signs X B Jessica Hall Co-Buyer Signs X B N/A AUTO BROKER FEE DISCLOSURE If this contract reflects the retail sale of a new motor vehicle, the sale is not subject to a fee received by an autobroker from us unless the following box is checked: ☐ Name of autobroker receiving fee, if applicable: N/A ITEMIZATION OF THE AMOUNT FINANCED (Seller may keep part of the amounts paid to others.) 1. Total Cash Price A. Cash Price of Motor Vehicle and Accessories 1. Cash Price Vehicle $ 25,711.56 2. Cash Price Accessories $ 100.00 3. Other (Nontaxable) Describe N/A Describe N/A B. Document Processing Charge (not a government fee) $ 85.00 (B) C. Emissions Testing Charge (not a government fee) $ N/A (C) D. (Optional) Theft Deterrent Device(s) 1. (paid to) SUNRISE FORD VTP $ 195.00 (D1) 2. (paid to) N/A $ N/A (D2) 3. (paid to) PORTFOLIO PROTECTION ETCH $ 165.00 (D3) E. (Optional) Surface Protection Product(s) 1. (paid to) N/A $ N/A (E1) 2. (paid to) N/A $ N/A (E2) F. EV Charging Station (paid to) N/A $ N/A (F) G. Sales Tax (on taxable items in A through F) $ 2,297.45 (G) H. Electronic Vehicle Registration or Transfer Charge (not a government fee) (paid to) MVSC $ 30.00 (H) I. (Optional) Service Contract(s) 1. (paid to) Express Systems $ 950.00 (I1) 2. (paid to) FORD PREMIUM MAINT PLAN $ 2,540.00 (I2) 3. (paid to) First Extended Service Corpora $ 3,599.00 (I3) 4. (paid to) N/A $ N/A (I4) 5. (paid to) N/A $ N/A (I5) J. Prior Credit or Lease Balance (e) paid by Seller to Vehicle 1 FMCC Vehicle 2 N/A $ 5,566.24 (J) (see downpayment and trade-in calculation) K. (Optional) Debt Cancellation Agreement $ 895.00 (K) L. (Optional) Used Vehicle Contract Cancellation Option Agreement $ N/A (L) M. Other (paid to) N/A $ N/A (M) For N/A N. Other (paid to) N/A $ N/A (N) For N/A Total Cash Price (A through N) $ 42,134.25 (1) 2. Amounts Paid to Public Officials A. Vehicle License Fees $ 170.00 (A) B. Registration/Transfer/Titling Fees $ 219.00 (B) C. California Tire Fees $ 8.75 (C) D. Other N/A $ 0.00 (D) Total Official Fees (A through D) $ 397.75 (2) 3. Amount Paid to Insurance Companies (Total premiums from Statement of Insurance) $ N/A (3) 4. ☐ State Emissions Certification Fee or ☐ State Emissions Exemption Fee $ N/A (4) 5. Subtotal (1 through 4) $ 42,532.00 (5) 6. Total Downpayment A. Total Agreed Value of Property Being Traded-In (see Trade-In Vehicle(s)): Vehicle 1 $ 7,000.00 Vehicle 2 $ N/A B. Total Less Prior Credit or Lease Balance (e) Vehicle 1 $ 16,741.24 Vehicle 2 $ N/A C. Total Net Trade-In (A-B) (indicate if negative number) Vehicle 1 $ -9,741.24 Vehicle 2 $ N/A D. Deferred Downpayment Payable to Seller $ 2,000.00 (D) E. Manufacturer's Rebate $ 1,675.00 (E) F. Other N/A $ N/A (F) G. Cash, Cash Equivalent, Check, Credit Card, or Debit Card $ 500.00 (G) Total Downpayment (C through G) $ 0.00 (6) (If negative, enter zero on line 6 and enter the amount less than zero as a positive number on line 1J above) 7. Amount Financed (5 less 6) $ 42,532.00 (7) OPTIONAL SERVICE CONTRACT(S) You want to purchase the service contract(s) written with the following company(ies) for the term(s) shown below for the charge(s) shown in item 11. I1 Company Express Systems Term 60 Mos. or 999999 Miles I2 Company FORD PREMIUM MAINT PLAN Term 72 Mos. or 100000 Miles I3 Company First Extended Service Corpora Term 72 Mos. or 100000 Miles I4 Company N/A Term N/A Mos. or N/A Miles I5 Company N/A Term N/A Mos. or N/A Miles Buyer X C OPTIONAL DEBT CANCELLATION AGREEMENT. A debt cancellation agreement is not required to obtain credit and will not be provided unless you sign below and agree to pay the extra charge. If you choose to buy debt cancellation, the charge is shown in item 1K of the Itemization of Amount Financed. See your debt cancellation agreement for details on the terms and conditions it provides. It is a part of this contract. Term 72 Mos. Express Systems Debt Cancellation Agreement I want to buy a debt cancellation agreement. Buyer Signs X D Trade-In Vehicle(s) 1. Vehicle 1 Year 2017 Make Ford Model Focus Odometer 43714 VIN 1FADF3F28HL206156 a. Agreed Value of Property $ 7,000.00 b. Buyer/Co-Buyer Retained Trade Equity $ N/A c. Agreed Value of Property Being Traded-In (a-b) $ 7,000.00 d. Prior Credit or Lease Balance $ 16,741.24 e. Net Trade-In (c-d) (must be ≥ 0 for buyer/co-buyer to retain equity) $ -9,741.24 2. Vehicle 2 Year N/A Make N/A Model N/A Odometer N/A VIN N/A a. Agreed Value of Property $ N/A b. Buyer/Co-Buyer Retained Trade Equity $ N/A c. Agreed Value of Property Being Traded-In (a-b) $ N/A d. Prior Credit or Lease Balance $ N/A e. Net Trade-In (c-d) (must be ≥ 0 for buyer/co-buyer to retain equity) $ N/A Total Agreed Value of Property Being Traded-In (1c+2c) $ 7,000.00* Total Prior Credit or Lease Balance (1d+2d) $ 16,741.24* Total Net Trade-In (1e+2e) $ -9,741.24* (*See item 6A-6C in the Itemization of Amount Financed) OPTION: ☐ You pay no finance charge if the Amount Financed, item 7, is paid in full on or before N/A Year N/A SELLER'S INITIALS N/A This is a Copy of the Customer Completed signed electronic form held by RouteOne LLC. Trade-In Payoff Agreement: Seller relied on information from you and/or the lienholder or lessor of your trade-in vehicle(s) to arrive at the payoff amount shown as the Prior Credit or Lease Balance in Trade-In Vehicle(s). You understand that the amount quoted is an estimate. Seller agrees to pay the payoff amount shown as the Prior Credit or Lease Balance in Trade-In Vehicle(s) to the lienholder or lessor of the trade-in vehicle(s), or its designee. If the actual payoff amount is more than the amount shown as the Prior Credit or Lease Balance in Trade-In Vehicle(s), you must pay the Seller the excess on demand. If the actual payoff amount is less than the amount shown as the Prior Credit or Lease Balance in Trade-In Vehicle(s), Seller will refund to you any overage Seller receives from your prior lienholder or lessor. Except as stated in the "NOTICE" on page 5 of this contract, any assignee of this contract will not be obligated to pay the Prior Credit or Lease Balance shown in Trade-In Vehicle(s) or any refund. Buyer Signature X E Co-Buyer Signature X E N/A HOW THIS CONTRACT CAN BE CHANGED. This contract contains the entire agreement between you and us relating to this contract. Any change to the contract must be in writing and both you and we must sign it. No oral changes are binding. Buyer Signs X F Co-Buyer Signs XF N/A SELLER'S RIGHT TO CANCEL If Buyer and Co-Buyer sign here, the provisions of the Seller's Right to Cancel section on page 5 of this contract giving the Seller the right to cancel if Seller is unable to assign this contract to a financial institution will apply. Buyer X G Co-Buyer X G N/A THE MINIMUM PUBLIC LIABILITY INSURANCE LIMITS PROVIDED IN LAW MUST BE MET BY EVERY PERSON WHO PURCHASES A VEHICLE. IF YOU ARE UNSURE WHETHER OR NOT YOUR CURRENT INSURANCE POLICY WILL COVER YOUR NEWLY ACQUIRED VEHICLE IN THE EVENT OF AN ACCIDENT, YOU SHOULD CONTACT YOUR INSURANCE AGENT. WARNING: YOUR PRESENT POLICY MAY NOT COVER COLLISION DAMAGE OR MAY NOT PROVIDE FOR FULL REPLACEMENT COSTS FOR THE VEHICLE BEING PURCHASED. IF YOU DO NOT HAVE FULL COVERAGE, SUPPLEMENTAL COVERAGE FOR COLLISION DAMAGE MAY BE AVAILABLE TO YOU THROUGH YOUR INSURANCE AGENT OR THROUGH THE SELLING DEALER. HOWEVER, UNLESS OTHERWISE SPECIFIED, THE COVERAGE YOU OBTAIN THROUGH THE DEALER PROTECTS ONLY THE DEALER, USUALLY UP TO THE AMOUNT OF THE UNPAID BALANCE REMAINING AFTER THE VEHICLE HAS BEEN REPOSSESSED AND SOLD. FOR ADVICE ON FULL COVERAGE THAT WILL PROTECT YOU IN THE EVENT OF LOSS OR DAMAGE TO YOUR VEHICLE, YOU SHOULD CONTACT YOUR INSURANCE AGENT. THE BUYER SHALL SIGN TO ACKNOWLEDGE THAT HE/SHE UNDERSTANDS THESE PUBLIC LIABILITY TERMS AND CONDITIONS. S/S X H X H N/A Electronic Contracting and Signature Acknowledgment. You agree that (i) this contract is an electronic contract executed by you using your electronic signature, (ii) your electronic signature signifies your intent to enter into this contract and that this contract be legally valid and enforceable in accordance with its terms to the same extent as if you had executed this contract using your written signature and (iii) the authoritative copy of this contract ("Authoritative Copy") shall be that electronic copy that resides in a document management system designated by us for the storage of authoritative copies of electronic records, which shall be deemed held by us in the ordinary course of business. Notwithstanding the foregoing, if the Authoritative Copy is converted by printing a paper copy which is marked by us as the original (the "Paper Contract"), then you acknowledge and agree that (1) your signing of this contract with your electronic signature also constitutes issuance and delivery of such Paper Contract, (2) your electronic signature associated with this contract, when affixed to the Paper Contract, constitutes your legally valid and binding signature on the Paper Contract and (3) subsequent to such conversion, your obligations will be evidenced by the Paper Contract alone. CREDIT DISABILITY INSURANCE NOTICE CLAIM PROCEDURE If you become disabled, you must tell us right away. (You are advised to send this information to the same address to which you are normally required to send your payments, unless a different address or telephone number is given to you in writing by us as the location where we would like to be notified.) We will tell you where to get claim forms. You must send in the completed form to the insurance company as soon as possible and tell us as soon as you do. If your disability insurance covers all of your missed payment(s), WE CANNOT TRY TO COLLECT WHAT YOU OWE OR FORECLOSE UPON OR REPOSSESS ANY COLLATERAL UNTIL THREE CALENDAR MONTHS AFTER your first missed payment is due or until the insurance company pays or rejects your claim, whichever comes first. We can, however, try to collect, foreclose, or repossess if you have any money due and owing us or are otherwise in default when your disability claim is made or if a senior mortgage or lien holder is foreclosing. If the insurance company pays the claim within the three calendar months, we must accept the money as though you paid on time. If the insurance company rejects the claim within the three calendar months or accepts the claim within the three calendar months on a partial disability and pays less than for a total disability, you will have 35 days from the date that the rejection or the acceptance of the partial disability claim is sent to pay past due payments, or the difference between the past due payments and what the insurance company pays for the partial disability, plus late charges. You can contact us, and we will tell you how much you owe. After that time, we can take action to collect or foreclose or repossess any collateral you may have given. If the insurance company accepts your claim but requires that you send in additional forms to remain eligible for continued payments, you should send in these completed additional forms no later than required. If you do not send in these forms on time, the insurance company may stop paying, and we will then be able to take action to collect or foreclose or repossess any collateral you may have given. OTHER IMPORTANT AGREEMENTS 1. FINANCE CHARGE AND PAYMENTS a. How we will figure Finance Charge. We will figure the Finance Charge on a daily basis at the Annual Percentage Rate on the unpaid part of the Amount Financed. Seller - Creditor may receive part of the Finance Charge. b. How we will apply payments. We may apply each payment to the earned and unpaid part of the Finance Charge, to the unpaid part of the Amount Financed and to other amounts you owe under this contract in any order we choose. c. How late payments or early payments change what you must pay. We based the Finance Charge, Total of Payments, and Total Sale Price shown on page 1 of this contract on the assumption that you will make every payment on the day it is due. Your Finance Charge, Total of Payments, and Total Sale Price will be more if you pay late and less if you pay early. Changes may take the form of a larger or smaller final payment or, at our option, more or fewer payments of the same amount as your scheduled payment with a smaller final payment. We will send you a notice telling you about these changes before the final scheduled payment is due. d. You may prepay. You may prepay all or part of the unpaid part of the Amount Financed at any time. If you do so, you must pay the earned and unpaid part of the Finance Charge and all other amounts due up to the date of your payment. As of the date of your payment, if the minimum finance charge is greater than the earned Finance Charge, you may be charged the difference; the minimum finance charge is as follows: (1) $25 if the original Amount Financed does not exceed $1,000, (2) $50 if the original Amount Financed is more than $1,000 but not more than $2,000, or (3) $75 if the original Amount Financed is more than $2,000. 2. YOUR OTHER PROMISES TO US a. If the vehicle is damaged, destroyed, or missing. You agree to pay us all you owe under this contract even if the vehicle is damaged, destroyed, or missing. GAP LIABILITY NOTICE In the event of theft or damage to your vehicle that results in a total loss, there may be a gap between the amount you owe under this contract and the proceeds of your insurance settlement and deductible. THIS CONTRACT PROVIDES THAT YOU ARE LIABLE FOR THE GAP AMOUNT. An optional debt cancellation agreement for coverage of the gap amount may be offered for an additional charge. b. Using the vehicle. You agree not to remove the vehicle from the U.S. or Canada, or to sell, rent, lease, or transfer any interest in the vehicle or this contract without our written permission. You agree not to expose the vehicle to misuse, seizure, confiscation, or involuntary transfer. If we pay any repair bills, storage bills, taxes, fines, or charges on the vehicle, you agree to repay the amount when we ask for it. c. Security Interest. You give us a security interest in: • The vehicle and all parts or goods put on it; • All money or goods received (proceeds) for the vehicle; • All insurance, maintenance, service, or other contracts we finance for you; and • All proceeds from insurance, maintenance, service, or other contracts we finance for you. This includes any refunds of premiums or charges from the contracts. This secures payment of all you owe on this contract. It also secures your other agreements in this contract as the law allows. You will make sure the title shows our security interest (lien) in the vehicle. You will not allow any other security interest to be placed on the title without our written permission. d. Insurance you must have on the vehicle. You agree to have physical damage insurance covering loss or of damage to the vehicle for the term of this contract. The insurance must cover our interest in the vehicle. If you do not have this insurance, we may, if we choose, buy physical damage insurance. If we decide to buy physical damage insurance, we may either buy insurance that covers your interest and our interest in the vehicle, or buy insurance that covers only our interest. If we buy either type of insurance, we will tell you which type and the charge you must pay. The charge will be the premium for the insurance and a finance charge computed at the Annual Percentage Rate shown on page 1 of this contract or, at our option, the highest rate the law permits. If the vehicle is lost or damaged, you agree that we may use any insurance settlement to reduce what you owe or repair the vehicle. e. What happens to returned insurance, maintenance, service, or other contract charges. If we get a refund of insurance, maintenance, service, or other contract charges, you agree that we may subtract the refund from what you owe. 3. IF YOU PAY LATE OR BREAK YOUR OTHER PROMISES a. You may owe late charges. You will pay a late charge on each late payment as shown on page 1 of this contract. Acceptance of a late payment or late charge does not excuse your late payment or mean that you may keep making late payments. If you pay late, we may also take the steps described below. b. You may have to pay all you owe at once. If you break your promises (default), we may demand that you pay all you owe on this contract at once, subject to any right the law gives you to reinstate this contract. Default means: • You do not pay any payment on time; • You give false, incomplete, or misleading information on a credit application; • You start a proceeding in bankruptcy or one is started against you or your property; • The vehicle is lost, damaged or destroyed; or • You break any agreements in this contract. The amount you will owe will be the unpaid part of the Amount Financed plus the earned and unpaid part of the Finance Charge, any late charges, and any amounts due because you defaulted. c. You may have to pay collection costs. You will pay our reasonable costs to collect what you owe, including attorney fees, court costs, collection agency fees, and fees paid for other reasonable collection efforts. You agree to pay a charge not to exceed $15 if any check you give to us is dishonored. d. We may take the vehicle from you. If you default, we may take (repossess) the vehicle from you if we do so peacefully and the law allows it. If your vehicle has an electronic tracking device, you agree that we may use the device to find the vehicle. If we take the vehicle, any accessories, equipment, and replacement parts will stay with the vehicle. If any personal items are in the vehicle, we may store them for you at your expense. If you do not ask for these items back, we may dispose of them as the law allows. e. How you can get the vehicle back if we take it. If we repossess the vehicle, you may pay to get it back (redeem). You may redeem the vehicle by paying all you owe, or you may have the right to reinstate this contract and redeem the vehicle by paying past due payments and any late charges, providing proof of insurance, and/or taking other action to cure the default. We will provide you all notices required by law to tell you when and how much to pay and/or what action you must take to redeem the vehicle. f. We will sell the vehicle if you do not get it back. If you do not redeem, we will sell the vehicle. We will send you a written notice of sale before selling the vehicle. We will apply the money from the sale, less allowed expenses, to the amount you owe. Allowed expenses are expenses we pay as a direct result of taking the vehicle, holding it, preparing it for sale, and selling it. Attorney fees and court costs the law permits are also allowed expenses. If any money is left (surplus), we will pay it to you unless the law requires us to pay it to someone else. If money from the sale is not enough to pay the amount you owe, you must pay the rest to us. If you do not pay this amount when we ask, we may charge you interest at the Annual Percentage Rate shown on page 1 of this contract, not to exceed the highest rate permitted by law, until you pay. g. What we may do about optional insurance, maintenance, service, or other contracts. This contract may contain charges for optional insurance, maintenance, service, or other contracts. If we demand that you pay all you owe at once or we repossess the vehicle, you agree that we may claim benefits under these contracts and cancel them to obtain refunds of unearned charges to reduce what you owe or repair the vehicle. If the vehicle is a total loss because it is confiscated, damaged, or stolen, we may claim benefits under these contracts and cancel them to obtain refunds of unearned charges to reduce what you owe. 4. WARRANTIES SELLER DISCLAIMS If you do not get a written warranty, and the Seller does not enter into a service contract within 90 days from the date of this contract, the Seller makes no warranties, express or implied, on the vehicle, and there will be no implied warranties of merchantability or of fitness for a particular purpose. This provision does not affect any warranties covering the vehicle that the vehicle manufacturer may provide. If the Seller has sold you a certified used vehicle, the warranty of merchantability is not disclaimed. 5. Used Car Buyers Guide. The information you see on the window form for this vehicle is part of this contract. Information on the window form overrides any contrary provisions in the contract of sale. Spanish Translation: Guía para compradores de vehículos usados. La información que ve en el formulario de la ventanilla para este vehículo forma parte del presente contrato. La información del formulario de la ventanilla deja sin efecto toda disposición en contrario contenida en el contrato de venta. 6. SERVICING AND COLLECTION CONTACTS You agree that we may try to contact you in writing, by e-mail, or using prerecorded/artificial voice messages, text messages, and automatic telephone dialing systems, as the law allows. You also agree that we may try to contact you in these and other ways at any address or telephone number you provide us, even if the telephone number is a cell phone number or the contact results in a charge to you. You agree that you will within a reasonable time notify us of any change in your name, address, or employment. 7. APPLICABLE LAW Federal law and California law apply to this contract. If any part of this contract is not valid, all other parts stay valid. We may delay or refrain from enforcing any of our rights under this contract without losing them. For example, we may extend the time for making some payments without extending the time for making others. 8. WARRANTIES OF BUYER You promise you have given true and correct information in your application for credit, and you have no knowledge that will make that information untrue in the future. We have relied on the truth and accuracy of that information in entering into this contract. Upon request, you will provide us with documents and other information necessary to verify any item contained in your credit application. You waive the provisions of Calif. Vehicle Code Section 1808.21 and authorize the California Department of Motor Vehicles to furnish your residence address to us. Seller's Right to Cancel a. Seller agrees to deliver the vehicle to you on the date this contract is signed by Seller and you. You understand that it may take some time for Seller to verify your credit and assign the contract. You agree that if Seller is unable to assign the contract to any one of the financial institutions with whom Seller regularly does business under an assignment acceptable to Seller, Seller may cancel the contract. b. Seller shall give you written notice (or in any other manner in which actual notice is given to you) within 10 days of the date this contract is signed if Seller elects to cancel. Upon receipt of such notice, you must immediately return the vehicle to Seller in the same condition as when sold, reasonable wear and tear excepted. Seller must give back to you all consideration received by Seller, including any trade-in vehicle. c. If you do not immediately return the vehicle, you shall be liable for all expenses incurred by Seller in taking the vehicle from you, including reasonable attorney's fees. d. While the vehicle is in your possession, all terms of the contract, including those relating to use of the vehicle and insurance for the vehicle, shall be in full force and you shall assume all risk of loss or damage to the vehicle. You must pay all reasonable costs for repair of any damage to the vehicle until the vehicle is returned to Seller. NOTICE: ANY HOLDER OF THIS CONSUMER CREDIT CONTRACT IS SUBJECT TO ALL CLAIMS AND DEFENSES WHICH THE DEBTOR COULD ASSERT AGAINST THE SELLER OF GOODS OR SERVICES OBTAINED PURSUANT HERETO OR WITH THE PROCEEDS HEREOF. RECOVERY HEREUNDER BY THE DEBTOR SHALL NOT EXCEED AMOUNTS PAID BY THE DEBTOR HEREUNDER. The preceding NOTICE applies only to goods or services obtained primarily for personal, family or household use. In all other cases, Buyer will not assert against any subsequent holder or assignee of this contract any claims or defenses the Buyer (debtor) may have against the Seller, or against the manufacturer of the vehicle or equipment obtained under this contract. This is a Copy of the Customer Completed signed electronic form held by RouteOne LLC. N/A Notice to buyer: (1) Do not sign this agreement before you read it or if it contains any blank spaces to be filled in. (2) You are entitled to a completely filled in copy of this agreement. (3) You can prepay the full amount due under this agreement at any time. (4) If you default in the performance of your obligations under this agreement, the vehicle may be repossessed and you may be subject to suit and liability for the unpaid indebtedness evidenced by this agreement. If you have a complaint concerning this sale, you should try to resolve it with the seller. Complaints concerning unfair or deceptive practices or methods by the seller may be referred to the city attorney, the district attorney, or an investigator for the Department of Motor Vehicles, or any combination thereof. After this contract is signed, the seller may not change the financing or payment terms unless you agree in writing to the change. You do not have to agree to any change, and it is an unfair or deceptive practice for the seller to make a unilateral change. Buyer Signature X J_________hill_________ Co-Buyer Signature X I_________ N/A The Annual Percentage Rate may be negotiable with the Seller. The Seller may assign this contract and retain its right to receive a part of the Finance Charge. THERE IS NO COOLING-OFF PERIOD UNLESS YOU OBTAIN A CONTRACT CANCELLATION OPTION California law does not provide for a "cooling-off" or other cancellation period for vehicle sales. Therefore, you cannot later cancel this contract simply because you change your mind, decide the vehicle costs too much, or wish you had acquired a different vehicle. After you sign below, you may only cancel this contract with the agreement of the seller or for legal cause, such as fraud. However, California law does require a seller to offer a two-day contract cancellation option on used vehicles with a purchase price of less than forty thousand dollars ($40,000), subject to certain statutory conditions. This contract cancellation option requirement does not apply to the sale of a recreational vehicle, a motorcycle, or an off-highway motor vehicle subject to identification under California law. See the vehicle contract cancellation option agreement for details. YOU AGREE TO THE TERMS OF THIS CONTRACT. YOU CONFIRM THAT BEFORE YOU SIGNED THIS CONTRACT, WE GAVE IT TO YOU, AND YOU WERE FREE TO TAKE IT AND REVIEW IT. YOU ACKNOWLEDGE THAT YOU HAVE READ ALL PAGES OF THIS CONTRACT, INCLUDING THE ARBITRATION PROVISION ON PAGE 7 OF THIS CONTRACT, BEFORE SIGNING BELOW. YOU CONFIRM THAT YOU RECEIVED A COMPLETELY FILLED-IN COPY WHEN YOU SIGNED IT. Buyer Signature X J_________hill_________ Date 12/22/2019 Co-Buyer Signature X J_________ N/A Date N/A Co-Buyers and Other Owners — A co-buyer is a person who is responsible for paying the entire debt. An other owner is a person whose name is on the title to the vehicle but does not have to pay the debt. The other owner agrees to the security interest in the vehicle given to us in this contract. Other Owner Signature X N/A Address N/A GUARANTY: To induce us to sell the vehicle to Buyer, each person who signs as a Guarantor individually guarantees the payment of this contract. If Buyer fails to pay any money owing on this contract, each Guarantor must pay it when asked. Each Guarantor will be liable for the total amount owing even if other persons also sign as Guarantor, and even if Buyer has a complete defense to Guarantor's demand for reimbursement. Each Guarantor agrees to be liable even if we do one or more of the following: (1) give the Buyer more time to pay one or more payments; (2) give a full or partial release to any other Guarantor; (3) release any security; (4) accept less from the Buyer than the total amount owing; or (5) otherwise reach a settlement relating to this contract or extend the contract. Each Guarantor acknowledges receipt of a completed copy of this contract and guaranty at the time of signing. Guarantor waives notice of acceptance of this Guaranty, notice of the Buyer's non-payment, non-performance, and default; and notices of the amount owing at any time, and of any demands upon the Buyer. Guarantor X N/A Date N/A Guarantor X N/A Date N/A Address N/A Address N/A Seller Signs SUNRISE FORD INC Date 12/22/2019 By x K Title FINANCE M. ARBITRATION PROVISION PLEASE REVIEW - IMPORTANT - AFFECTS YOUR LEGAL RIGHTS 1. EITHER YOU OR WE MAY CHOOSE TO HAVE ANY DISPUTE BETWEEN US DECIDED BY ARBITRATION AND NOT IN COURT OR BY JURY TRIAL. 2. IF A DISPUTE IS ARBITRATED, YOU WILL GIVE UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST US INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. 3. DISCOVERY AND RIGHTS TO APPEAL IN ARBITRATION ARE GENERALLY MORE LIMITED THAN IN A LAWSUIT, AND OTHER RIGHTS THAT YOU AND WE WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION. Any claim or dispute, whether in contract, tort, statute or otherwise (including the interpretation and scope of this Arbitration Provision, and the arbitrability of the claim or dispute), between you and us or our employees, agents, successors or assigns, which arises out of or relates to your credit application, purchase or condition of this vehicle, this contract or any resulting transaction or relationship (including any such relationship with third parties who do not sign this contract) shall, at your or our election, be resolved by neutral, binding arbitration and not by a court action. If federal law provides that a claim or dispute is not subject to binding arbitration, this Arbitration Provision shall not apply to such claim or dispute. Any claim or dispute is to be arbitrated by a single arbitrator on an individual basis and not as a class action. You expressly waive any right you may have to arbitrate a class action. You may choose the American Arbitration Association, 1633 Broadway, 10th Floor, New York, New York 10019 (www.adr.org), or any other organization to conduct the arbitration subject to our approval. You may get a copy of the rules of an arbitration organization by contacting the organization or visiting its website. Arbitrators shall be attorneys or retired judges and shall be selected pursuant to the applicable rules. The arbitrator shall apply governing substantive law and the applicable statute of limitations. The arbitration hearing shall be conducted in the federal district in which you reside unless the Seller-Creditor is a party to the claim or dispute, in which case the hearing will be held in the federal district where this contract was executed. We will pay your filing, administration, service or case management fee and your arbitrator or hearing fee all up to a maximum of $5000, unless the law or the rules of the chosen arbitration organization require us to pay more. The amount we pay may be reimbursed in whole or in part by decision of the arbitrator if the arbitrator finds that any of your claims is frivolous under applicable law. Each party shall be responsible for its own attorney, expert and other fees, unless awarded by the arbitrator under applicable law. If the chosen arbitration organization's rules conflict with this Arbitration Provision, then the provisions of this Arbitration Provision shall control. Any arbitration under this Arbitration Provision shall be governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.) and not by any state law concerning arbitration. Any award by the arbitrator shall be in writing and will be final and binding on all parties, subject to any limited right to appeal under the Federal Arbitration Act. You and we retain the right to seek remedies in small claims court for disputes or claims within that court's jurisdiction, unless such action is transferred, removed or appealed to a different court. Neither you nor we waive the right to arbitrate by using self-help remedies, such as repossession, or by filing an action to recover the vehicle, to recover a deficiency balance, or for individual injunctive relief. Any court having jurisdiction may enter judgment on the arbitrator's award. This Arbitration Provision shall survive any termination, payoff or transfer of this contract. If any part of this Arbitration Provision, other than waivers of class action rights, is deemed or found to be unenforceable for any reason, the remainder shall remain enforceable. If a waiver of class action rights is deemed or found to be unenforceable for any reason in a case in which class action allegations have been made, the remainder of this Arbitration Provision shall be unenforceable.
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